Contact

How to reach us.

Need user support? Visit our help centre or talk to support — that’s faster than corporate channels. This page lists corporate addresses, specialist team emails, and registered offices.

Specialist teams

Reach the right team directly with response-time expectations.

General supportsupport@xiaomicrowdtrading.comWithin 1 business day
Security & emergencysecurity@xiaomicrowdtrading.comImmediate
Privacy & DPOprivacy@xiaomicrowdtrading.comWithin 30 days, statutory
KYC reviewkyc@xiaomicrowdtrading.comWithin 24 hours
Compliance & regulator inquiriescompliance@xiaomicrowdtrading.comWithin 2 business days
Press & mediapress@xiaomicrowdtrading.comWithin 3 business days
Careerscareers@xiaomicrowdtrading.comWithin 5 business days
Investor relationsir@xiaomicrowdtrading.comWithin 2 business days

Registered offices

Postal correspondence to any of the addresses below reaches the right entity. For legal notices, use the registered office in the jurisdiction where the relevant entity is incorporated.

Registered office

Hong Kong SAR

Xiaomi Crowd Trading LimitedSuite 4201, 42/F, ICC, 1 Austin Road WestKowloon, Hong Kong

Operating entity — Singapore

Singapore

Xiaomi Crowd Trading (SG) Pte. Ltd.79 Anson Road, #17-02Singapore 079906

Operating entity — UK

United Kingdom

Xiaomi Crowd Trading UK Ltd1 King William StreetLondon EC4N 7AF

Operating entity — EU

Germany

Xiaomi Crowd Trading Deutschland GmbHFriedrichstraße 8810117 Berlin

Operating entity — Kenya

Kenya

Xiaomi Crowd Trading Kenya LimitedWestlands Office Park, Block ANairobi

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