Email support
Within 1 business dayFor everything that isn’t urgent — account questions, billing, general enquiries.
support@xiaomicrowdtrading.comWallet & payments
Deposits, withdrawals, currency conversion, taxes, statements.
Wallet & payments
Funding your wallet for the first time
Cards, Alipay, WeChat Pay, bank transfer, or crypto on-ramp — which to pick and when.
3 min read
Wallet & payments
When trading proceeds fund a purchase, that’s a tax event
Selling an appreciated asset to pay for a Xiaomi product can trigger capital gains.
3 min read
Still stuck?
In-app chat
Within 4 business hoursFor account-specific issues that need a human eye — KYC questions, order execution, trade clarifications.
Open chat (sign-in required)Security & emergency
ImmediateSuspected account compromise, unauthorised withdrawal, urgent fraud signal.
security@xiaomicrowdtrading.comThree minutes. No paperwork.
Trade, shop, and contribute from one wallet.